LeadershipI realise that there are viable alternative ways of dealing with my difficult training officers [direct reports] and peers. - MW Ng*, senior training managerEmotional intelligenceI have become more diplomatic, assertive and confident when relating to my colleagues including my immediate superior. - D Tan* financial planning managerCareer challengesWith the new perspectives offered, I expect to be able to negotiate my career path more effectively and with less stress.- YS Chow*, GMDeeper life challenges (that can affect work performance)I’ve moved out of the ‘dark hole’ I was in and see the world as brighter and livelier - C Teh* preschool principal*with permission; outcome varies with each client